Shipping and returns

Shipping Order

Natursalus.com deliver orders worldwide. Shipping is within 24/48 hours from the date of receipt of payment.

Orders will be shipped directly from NaturSalus through its logistics operators.

The calculation of the shipping costs occurs dynamically depending on the products you have in your shopping cart.

In case you have not responsible for receipt of the package in the direction of delivery, a notice will be left with a phone number that you will have to call to confirm what time they can deliver the goods. The transit agency will keep your package in their stores about 5 days prior to the return to our facility.

If you do not receive your purchase in the estimated time you should contact the Customer Service of www.natursalus.com. You can write to info@natursalus.com or call 966281132. Since the time when we will have your notice the necessary steps to find out why you have not received the order.

Returns

If the order is received and you find a defective product you should contact info@natursalus.com or call 966281132.

You can return the merchandise whenever its intent within one week after receipt of the order and always keep in optimal packaging. To do this you must contact us at info@natursalus.com, call 966281132 or you can also use our contact section.

Provided the return meets product defects, NaturSalus assumes shipping costs incurred for the return. You can replenish or replace other items.

If the reasons of return are others, that is, if the goods are in perfect condition but nevertheless wants to return, you must send the product in its original packaging and in perfect condition. Expenses incurred for return, will not be borne by NaturSalus.